United Airlines

Dear @united , Take three. Also, almost canceled because you can’t do basic math? Wish I could get these last five hours back.

After another hour on the tarmac with the kids, next logical step is cancel the flight and return to the terminal. Wait. No. Why @united ?

Wow @united when things go wrong, you seriously drop the ball, huh?

Whole family upgraded for return flight. Christmas miracle. Thanks @united .

That thing where you’re on hold for an hour and then get hung up on. /cc @united